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Sunday December 21, 2008
Gold Star Service
So the panic flurry of finishing off Christmas gifts was in full flood when....
So the question was - could I get delivery in time to carry on and finish before the big day? To this end, late Friday night I submitted my request to my "LYS" - which is local to where I lived as a kid, and I buy from them on-line as they still have shop premises, which I like to support (nothing quite like feeling and touching...). To my horror, on Saturday the store called to say they no longer had my dye lot! (Full marks to them for a speedy response of course...)
This I did not expect, and the panic shifted from 'could I get delivery on time' to 'could I get delivery at all, ever'?
I then started to call all my LYSs (local to where I live now) - more in hope than expectation - but no luck - and even worse it was clear that this was an early dye lot - no-one had anything near. After I had thrown the net as wide as I could within the context of the word 'locaI' I then started to call shops listed at the back of the latest Rowan book, in alphabetical order starting at "A". Many of the local yarn stores had completely closed for the holidays, and by this time it was after 5pm so I was restricting my call to John Lewis branches which were opening late. I finally got (almost impossibly) lucky at "C" Cambridge where "Jenny" pulled out the whole display and found me what I needed. So I would like to offer my special thanks to her and all the JL departments I called. Plus, I would congratulate JL on maintaining a cheerful and consistent method of managing all calls, and producing members of staff willing to go and check their shelves, with great good humour, on what must be the busiest Saturday of the year. Sadly, although everyone helped me, I did not get such a pleasant response from all the privately-owned stores I called.
Every time this happens I swear I will never do it again - and then somehow I forget.
Posted by Christina at 3:10 PM. Category: Knitting and Crochet
